The website operator MUDr. Hana Veselá, s.r.o., Company ID: 27542939, with its registered office at Rokycanova 2798, 530 02 Pardubice – Zelené Předměstí, processes, in the event of your service inquiry, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “Regulation”), personal data necessary for processing your service request or preparing a quotation.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
CONTACT FORMS
1) Categories of personal data
The controller processes only the data strictly necessary that you provide in connection with a contact form or order.
This includes:
- first and last name
- email address
- phone number
- history of visited pages on the website
2) Legal basis for processing
The legal basis for processing personal data is:
- performance of a contract between you and the controller pursuant to Art. 6(1)(b) GDPR
- your consent to processing for retargeting purposes pursuant to Art. 6(1)(a) GDPR
- the legitimate interest of the controller for website traffic analysis and direct marketing pursuant to Art. 6(1)(f) GDPR in conjunction with Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services
3) Purpose of personal data processing
We process your personal data for the purpose of:
- handling your inquiry
- processing your order
- handling any complaint
- answering your questions
- targeted offering of our services
- website traffic analysis
The controller does not carry out automated decision-making within the meaning of Art. 22 GDPR.
4) Data retention period
Personal data will be processed for the period necessary depending on the purpose:
- order-related personal data for 10 years from the end of the tax period in which the accounting document was issued
- complaint-related personal data for 5 years from the completion of the complaint procedure
- personal data related to answering your inquiries for 2 years for potential further resolution
- your website visit history for 30 days from withdrawal of consent
COOKIES
If you add a comment to our site, you may consent to saving your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you have an account and log in to this website, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
ANALYTICS
The website is designed with strict respect for the privacy of visitors and users, so you can browse it completely anonymously without registration or login. The website does not use cookies or other tools to identify and monitor individual users in accordance with the GDPR.
The website operator uses only cookies necessary for measuring website traffic. Cookies for traffic measurement and website display customization are processed based on the legitimate interest of the controller.
Collected cookies are processed through:
- the Google Analytics service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The collected cookies are processed by Google Inc. in accordance with its Privacy Policy available at https://www.google.com/intl/cs/policies/privacy/#nosharing.
These pages may also function in a mode that does not allow the collection of data about visitor behavior. You can delete cookies here depending on your browser type:
- Firefox – https://support.mozilla.org/cs/kb/vymazani-cookies
- Microsoft Internet Explorer – https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
- Google Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
- Safari – https://support.apple.com/kb/PH21411?locale=cs_CZ
WHAT ARE YOUR RIGHTS?
If you have an account on this website or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. This does not include data we are obliged to retain for administrative, legal, or security purposes.